Raging Swan’s Money Back Guarantee

At Raging Swan Press we are proud of our reputation for offering high quality GM Resources at affordable prices. We’re proud of our achievement but at the same time recognise that justifying spending your hard-earned cash on yet more gaming products can sometimes be hard, particularly when you are buying something from a company you’ve never used before. That’s why we offer a 30-day money back guarantee on all our PDF products. So, there’s no risk to you.

Take a look at what Raging Swan has to offer and if you don’t think the product is worth what you paid for it, email us within one month of purchase including your receipt or invoice and tell me why you didn’t like it. We’ll give you a full refund via PayPal or exchange it for a supplement of your choice up to the same value. It’s that simple.

FAQ

Why are you doing this?

We believe Raging Swan puts out good products at an affordable price; a money back guarantee is a powerful statement on how we view Raging Swan’s products. At the same time, we understand spending your hard-earned cash on a product you can’t try before you buy can be daunting. Our money back guarantee makes trying our products risk free.

Where does the refund come from?

It doesn’t matter where you purchased the product you want to return. Raging Swan Press issues your refund directly via PayPal.

If I want to claim my money back what should I do?

Contact us within 30 days of the date of purchase. Include:

  • The invoice for the PDF you wish to return.

  • Your PayPal registered email address.

  • (Optional) A brief note telling us what you didn’t like about the product so we can make future releases even better. (You don’t have to do this last bit if you don’t want to, but it would help us if you did).

You’ll receive your refund within 48 hours.

Can I claim another PDF instead of getting my money back?

Yes. If you don’t have a PayPal account or don’t want the actual money back you can claim another PDF up to the value of the original PDF.

Are you worried about people abusing this offer?

No. Gamers are generally decent people and I think the community is a great place to work and play.